This is possibly same issue as https://1password.community/discussion/144394/mac-chrome-extension-keeps-crashing#latest but since that issue was probably closed I am opening a new thread.
This is happening with me since last few days. Here are some details:
1Password extension version: 2.21.0
1Password desktop version: 1Password for Mac 8.10.27 (81027003)
Chrome version: 122.0.6261.129
When I click on 1Password icon in Chrome it stays pressed without any popup.
After few seconds following error appears in service worker logs:
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
7Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Sometimes if I completely close Chrome and 1Password on desktop it works the first time on re-opening. But then stops working after few minutes. Extension is working fine on Firefox.
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8: account password required every 2 weeks?","id":"message:26903","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:26903","revisionNum":1,"repliesCount":89,"author":{"__ref":"User:user:17189"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:26903"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:26903"},"body":"
Please reconsider your decision to requires us to type our 1Password account password every 2 weeks on iOS/iPadOS.
\n\n
I'm fine with typing that password every 2 weeks on my Mac and/or my PC (both with a physical keyboard) to make sure I don't forget it.
\n\n
Typing my strong password with a touch keyboard is a major PITA!
\n\n
In fact, I'm afraid this will turn out to be contra-productive, similar to big IT organizations requiring a new password every 90 days, resulting in people using less strong passwords...
Please reconsider your decision to requires us to type our 1Password account password every 2 weeks on iOS/iPadOS.
\n\n
I'm fine with typing that password every 2 weeks on my Mac and/or my PC (both with a physical keyboard) to make sure I don't forget it.
\n\n
Typing my strong password with a touch keyboard is a major PITA!
\n\n
In fact, I'm afraid this will turn out to be contra-productive, similar to big IT organizations requiring a new password every 90 days, resulting in people using less strong passwords...
\n","kudosSumWeight":0,"postTime":"2022-04-13T11:41:36.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:26903_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":6881},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Please 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1Password 8: account password required every 2 weeks?","moderationData":{"__ref":"ModerationData:moderation_data:26982"},"body":"
Is the option available in android yet?
\n\n
Edit: Ah. I see it is. You can delete this post
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1P_Ben do you have any further information regarding adding an option for \"after reboot\" as it was in 1PW7? I haven't reread the entire thread, but if I recall correctly, most of the comments have been about adding the \"never\" option back, while I would've been happy with an \"after reboot\" option. So I realize I'm in the minority here, but it would be great to have that option back as well.
\n\n
My way of making sure that I'll remember my password is through the use of the \"after reboot\" option. It's something I have control over when it happens (compared to the prior only option of a 2 week interval) and I usually only reboot my devices when an update requires it.
\n\n
As it is right now, \"every 2 weeks\" is too often, so \"never\" or \"every 30 days\" are the only remaining options, but none of them really suits my use case. \"Never\" means I never have to enter my password and risk forgetting it, and \"every 30 days\" is something I don't have control over when it happens, as opposed to \"after reboot\".
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@KDDU360 it is optional since the latest release, and now it's also optional on Windows as well (at least if you're using the beta version and are on 8.9.4 or higher).
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Forcing a password entry every 2 weeks on iPhone/iPad should be optional and not mandatory,
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I'm seeing v8.9.4 beta in TestFlight. Please reach out to us at support@1password.com via email so we can troubleshoot. 😃
\n\n
Ben
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1P_Ben is the TestFlight app not updated anymore? I was a bit surprised to get a string of notifications for this thread with thank you messages for adding the feature back, but I couldn't find the setting in my app. Taking a look in the App Store I can see that it's now running version 8.9.3, while the TestFlight version still remains at 8.9.2 which seems a bit backward.
\n\n
I want to remain on the beta branch to test new features, but if you've dropped that for iOS/iPadOS I might as well uninstall the app from TestFlight and download the app from the App Store.
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@ben All of that is great advice, and makes sense to have that presented to the user very strongly when they change the password required interval. Hopefully that is compromise enough to keep the \"never\" setting and have that on all platforms.
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Hi all,
\n\n
Thank you for the continued input here. As some of you have noticed, we are changing this in the mobile apps to offer more flexibility. There is still lots of discussion around this, and so I won't be surprised if further changes are coming in this space, but no definite decisions have been communicated to me yet.
\n\n
I'd likely to take the opportunity to highlight:
\n\n\n
It is critically important that you memorize your account password and be able to type it. If not, the chances you eventually lose access to your data stored in 1Password skyrocket. Our support team will not be able to assist if this happens. Unlike authentication-based services, because 1Password is end-to-end encrypted; there is no \"forgot password\" function. If you lose your keys (Secret Key and/or account password) — that's it. Game over. I stress this because most services aren't end-to-end encrypted and as such people are accustom to being able to forget their passwords, plug in their email address, and get a new password. It does not work that way with 1Password.
\n
The Emergency Kit can help. We recommend printing this document, and writing your account password on it. Then store the completed document in a safe place. The Emergency Kit will not help if you haven't written your account password on it and kept it up to date. The Secret Key alone is not enough to access your account. Both are required to access your account.
\n
Implement a recovery plan for your family (or team). Account recovery can be performed by a Family Organizer or business administrator. We would strongly encourage you to have multiple people with these roles if you are part of a family/business membership. If you are the only Family Organizer for your family, and you forget your account password, not only does that put you in a tight spot, it puts your whole family in a tight spot.
\n\n\n
More to come. 😃
\n\n
Ben
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