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INTRASERVER's avatar
INTRASERVER
Occasional Contributor
3 years ago

1Password 8 (Early Access) Issues list.

I tried for 15min and unfortunately worst experience with it. Most bad part is I couldn't find option to enable biometric login. So to open 1Password always has to enter password manualy. Secondly di...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hello dgg4, I'm sorry to hear that didn't work for you! When you open 1Password for Android do you see a face icon next to the account password field similar to my example below?

If so, tapping the face icon should open the biometric prompt. If not, you can try resetting any biometrics saved on your device:
1. Turn Biometric unlock off under Settings > Security in 1Password for Android.
2. Delete all saved biometry and disable fingerprint unlock in your device settings.
3. Restart your device.
4. Enable fingerprint unlock in your device settings.
5. Enroll your fingerprint again.
6. Enable Biometric unlock in 1Password for Android.

Let me know how that goes!