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leonardder's avatar
leonardder
Occasional Contributor
3 years ago

1Password beta on FireFox blocks Fido login on Microsoft work/school account

Steps to reproduce

  1. Login on portal.azure.com with an account that has a Fido key assigned
  2. When asked, enter the security key pin of the Fido key and touch the key

Expected result

SignIn continues

Actual result

Signin is Stuck on the screen that says a security screen will be opened on your device.

1Password Version: Not Provided
Extension Version: 2.15.1
OS Version: Windows 11 22h2
Browser: Firefox

browser extension

4 Replies

  • ragectl's avatar
    ragectl
    Occasional Contributor
    3 years ago

    Can we get some focus on this from the support team?

    In Firefox 117.0.1 on multiple websites where it is causing WebAuthn requests for Yubikeys to be broken.

    This causes Yubikey MFA failures on GitHub and Facebook. The best workaround currently is to restart Firefox in Troubleshooting mode to disable the browser plugin.

    On work Linux laptop:
    1Password Version: 1password-8.10.16~43.BETA-1 Linux
    Extension Version: 2.15.1 (Beta extension)
    OS Version: Fedora 38
    Browser: Firefox 117.0.1

    AND on Windows gaming PC:
    1Password Version: 8.10.16 (81016047)
    Extension Version: 2.15.1 (Beta extension)
    OS Version: Windows 10
    Browser: Firefox 117.0.1

  • Former Member's avatar
    Former Member
    3 years ago

    I am experiencing similar behavior attempting to login to AWS SSO using a YubiKey. I'm prompted to tap the yubikey, it seems the browser sees and accepts the tap (the prompt goes away), but the login never completes.

    1Password Version: 8.10.16
    Extension Version: 2.15.1
    OS Version: macOS 13.5.2
    Browser: Firefox 117.0