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1Password crash in startup v. 7.9.1 on IOS 12.5.5 Iphone6. Please resolve because i have important data to use ..... PLEASE!
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1Password crash v. 7.9.1 on IOS [update to 7.9.2 or update iOS if at all possible]","moderationData":{"__ref":"ModerationData:moderation_data:19675"},"body":"
Thanks for the update @Alistair. :)
\n\n
Ben
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Hi Jack, Ben \nThank you for the recent update 7.9.2 - now all up and running as normal :) \nAlistair
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@Trey_Neal:
\n\n
Can you try updating to version 7.9.2 please?
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On behalf of Ben, you are welcome @redrockets :)
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Updating 1Password worked! Thank you very much.
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@redrockets
\n\n
I'm sorry for the trouble. Please update to 1Password v7.9.2 and/or iOS 15 (ideally both). The problem does not exist with those versions.
\n\n
Ben
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Currently running 1Password 7.9.1 on iPhone 11 Pro, iOS 14.7.1 and the mobile app continuously crashes. I've taken the steps outlined above to no avail. I've been using 1Password now for years and up until the last two releases was a rock solid app that I never had any concerns over from a reliability standpoint. I've reached a point now that I am actually considering a change to a different password manager as the app constantly freezes, will not allow me to copy a password to paste anywhere, will crash completely to the home screen or will fail completely to retrieve my passwords list. This is happening EVERY time I launch the app. Sometimes, rarely, it will work. Asking a user to update to a new iOS is not really an acceptable response as there is no assurance that doing so will correct the issue.
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Using IOS 13.5.1 and 1password 7.9.1 and it is CRASHING. Same as described above. Please help! Trusted 1password to store my critical data and give me access as needed.
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Thanks for the update folks. :)
\n\n
Ben
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With version 7.9.2 everything has been fixed. Unfortunately with Iphone6 it is not possible to update, but at this point with the next release or take into account that we have old IOS, or make sure that the update does not start with old OS as happens with other software with obsolete versions, so that at least the access continues to work and that we change the terminal with a new one. \nAnyway thanks for the quick support you gave us. \nAntonio
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![\"View](\"https://i.1password.com/media/approved-answer.png\")