1Password for Safari isn't working reliably on macOS Sonoma

I received this reply from the 1P support department:

Thanks for testing those for us. I've just checked with our development team and learned that a recent change in Safari now limits a feature 1Password previously used to enable functionality like filtering the inline form autofill menu. We've raised this concern with Apple, and our team is looking into other ways we may be able to resolve this. I don't currently have any indications of if or when this may be resolved, so for the time being, your best option will be to rely on the 1Password icon in the Safari toolbar when visiting a site with many logins that need to be filtered, or you can consider using a different web browser.

This made sense to me when I originally received it as I would expect Apple to make changes that protect privacy and such. However, my coworker is having no such problems using 1Password 7 and version 7.9.11 of the Safari extension. This would mean that the feature is possible, but version 8 and its associated extension is either doing something wrong or has explicitly chosen to implement the feature using tools that don't work as well. Without an explanation of why the new approach is more desirable or offers some other benefit I hope they might reconsider and just make the feature work.

I am so tired of seeing posts like this and then having people from 1Password ask the users to do a bunch of work for them providing examples, screen recordings, log files, etc. There is NO WAY that these issues wouldn't show up in testing in QA at 1Password if they had comprehensive QA going on. The app shortcuts and autofills just worked for so many years that it is agregious how bad the app behaves these days. I put up with it because I really need the secure storage of my password information. The UI/UX is so bad in some cases that I have to resort to simply copying and pasting the data from the app to my browser.

Hi,

I have exactly same symptoms as @stainy It's very annoying.

1Password in Safari with Sonoma is a disaster. As noted by so many users, the extension doesn't work despite having tried all the recommendations above. We're now forced to use alternative browsers, which is not a viable option for Apple users.

How is 1P getting the Sonoma Safari support so wrong and when will it be fixed for good?

The problem has been ongoing for months. 1P is an expensive service and we have a fair expectation that problems should be resolved quickly.

Similar issue for me. Post-upgrade to Sonoma, 1Password will only autofill if I use the toolbar icon. Clicking the 1Password icon in form fields does not work.

• I've uninstalled/reinstalled the '1Password for Safari.app'
• I've confirmed that all of my auto autofill settings are off
• I've done a clean restart

Any help would be greatly appreciated!

I think I'm having the same problem. When I open up a web page in Safari, the only password help is from iCloud keychain, no option to get passwords from 1Password. I do see the icon for 1Password in the Safari, but it's locked and clicking it just gives a blank browser page. However if I open the page that I want to log into with Firefox, then it's able to provide the username and password as it should. Is there any workaround for Safari?

Hi, I'm having the same problems. It's to the point that I changed my default browser to Edge, which filled in the passwords from 1Password. But I prefer Safari over edge. I hope this gets rectified soon.

Same here, annoying random issues for the past month. Can't believe this hasn't been addressed so forgive me if I don't apologize for piling on.

At least once a day one or all of these:

1. Icon doesn't show up user/pwd fields.
2. Nothing happens clicking on the icon in user/pwd fields.
3. Clicking the toolbar button shows the website details, but autofill will not work.
4. Clicking the toolbar button gives an error message saying 1Password needs to be reloaded and after doing that still have problems 2 and 3.

Only way to fix it is to restart Safari. I've tried enabling/disabling the extension, re-installing the extension, and the problems always come back.

1Password for Mac 8.10.18 (81018040)
1Password for Safari 2.16.0
Safari 17.0 (19616.1.27.211.1)

I'll add my voice to the mix. 1Password is completely useless with Safari since I upgraded to MacOS Sonoma. I've tried all the recommendations, to no effect. I hope there will be a fix soon.

Chiming in with similar issues, also not to pile on, but to make sure AB knows this is still an issue for some of us.

As others have said, it's been hard to nail down repeatable issues, but here's a screen recording showing one of the issues I've been having: https://share.zight.com/7KuXodKK

I also periodically have the same issues with other browsers...