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mjbcomputing's avatar
mjbcomputing
New Contributor
24 days ago
Solved

1Password for Safari only works once or twice unless restarting Safari

I am currently running 1Password for Safari 8.10.70.27 and when i try and log into any website or online account 1Password only shows me my username/password one time and then stops working.  

Safari Version 18.4 (20621.1.15.11.10). Mac OS version Sequoia 15.4.1.

If i log out of an online account and then try and log into another account 1Password Extension doesn't auto populate the Username/Password fields.  If i click the 1Password Extension in the Safari Menu in the upper left hand corner it recognizes the webpage/account i'm trying to log into but when i click 'Autofill' nothing happens.

If i 'quit' Safari and relaunch it works again as expected but only one time. 

Anyone else seen this?

 

 

  • Hi mjbcomputing​ 

    This sounds like a known issue where 1Password's suggestion menu will stop working, and Autofill will stop filling. Our developers have identified an issue in Safari 18.4 that is involved with this behavior and we're working with our friends at Apple to get it resolved. 

    For the time being, opening the website in a new tab should get things working again. If that doesn't work then restart Safari by completely closing it and then reopening it.

4 Replies

  • Opening a new Tab doesn't make any difference.  Hopefully the problem will be resolved soon by either a 1Password update or a Safari Update.

    Thank you.

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager

    Hi mjbcomputing​ 

    This sounds like a known issue where 1Password's suggestion menu will stop working, and Autofill will stop filling. Our developers have identified an issue in Safari 18.4 that is involved with this behavior and we're working with our friends at Apple to get it resolved. 

    For the time being, opening the website in a new tab should get things working again. If that doesn't work then restart Safari by completely closing it and then reopening it.

  • rswc90's avatar
    rswc90
    Occasional Contributor

    Yes. I have seen this and it's specific to Safari. I am running Safari 18.4 on Mac and have to constantly quit & restart Safari to get 1PW to work.

  • I'd like to add that the 1Password Extension works flawlessly in Firefox.  So this is a specific issue between Safari and 1Password Extension.