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October 4, 2021
Question

1Password iOS Safari Extension Unusable/ Blocking Web Elements

  • October 4, 2021
  • 4 replies
  • 139 views

We're finding the 1Password Extension unsuitable for iOS on Safari. It keeps blocking essential elements on the login screen including text fields during commerce check-outs and login windows. We have have had to turn off for all of our clients as a result. Can you make some improvements to the extension integration so that it doesn't block critical page elements?

I will say that the extension works pretty well in the browser, but its not great on iOS/mobile.


1Password Version: 7.8.2
Extension Version: Not Provided
OS Version: iOS 15.0.1

4 replies

October 4, 2021

Hi @wavesound!

Our developers can certainly look at this. Can you let us know the URLs where you encountered this?

October 30, 2021

During a number of checkouts on iOS and on my APC UPS logon by example.

December 9, 2021

Any updates?

1Password Employee
December 15, 2021

Hey @wavesound,

Are you still seeing the same situation on the APC login page as what appears in the above screenshot?

Ben