Forum Discussion
1Password is open but not accessible
I was also unable to reproduce this behavior. Could you create a diagnostics report from your device and send it in? If you're talking about the app feedback assistant in your screenshot, that is for Apple issue reporting. I doubt they'll send it to us. Who knows, they might. The developers may have some access I am not aware of. It's best to submit things directly to us.
- Open 1Password.
- Press command and comma. The 1Password Preferences/Settings will open.
- Click Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your Downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
TomWolsky A link to this thread:
https://1password.community/discussion/144139/1password-is-open-but-not-accessible#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!