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Forum Discussion
"1password quit unexpectedly" at every startup
Hi,
Everytime I switch on my PC an error window is popping up with this message "1password quit unexpectedly".
Everything works fine, and 1password is working as expected.
How could I get rid of this annoying popup?
My version is 1Password for Windows 8.11.20 (81120039), running on Win11 25H2
Thanks
5 Replies
This issue has been happening for multiple years with no fix. The moment a company ignores its customers and its product is the moment the customers start to jump ship. It's a shame because the product is otherwise really good, just blighted with this frustratingly annoying startup crash.
Since 2 years ago you have been asking for diagnostic reports. Just fix the dam thing.
I'm running the latest version of 1Password for Windows 8.11.23 and have been getting this same issue for over 2 year.
I'm a software engineer, and I know that it doesn't take this long to fix a commonly reported and known issue.
- 1P_Dave
Moderator
Hello base! 👋
Welcome to the community. I’m sorry to hear that 1Password is crashing on your Windows PC. There isn’t a single universal cause for crashes. For most users, 1Password starts up without any issues, which could mean that something specific on your device or to your account is triggering the crash.
To determine the cause in your case, we’ll need a diagnostics report and possibly some additional information. Please create and share a 1Password diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-quit-unexpectedly-at-every-startup/165333/replies/165847
- Your forum username: Base
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
- 1P_Dave
Hello svinsot! 👋
I'm sorry that 1Password for Windows is crashing after you boot your Windows PC. I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-quit-unexpectedly-at-every-startup/165333
- Your forum username: Svinsot
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
Well, it seems I don't have the issue anymore with version : 1Password for Windows 8.11.23 (81123001)
I'll open the ticket if this occurs again.
Thanks!
