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Forum Discussion
johannarothman
24 days agoNew Contributor
1Password saves in the wrong vault or does not save at all
I'm part of a family account. When my husband set the family part up, we had 3 vaults. I have changed the names to be generic:
- Hers (mine)
- His (his)
- Shared
However, I also have a Private vault.
Problem 1: I don't want a private vault, but I can't seem to get rid of it. I can't default to Hers or Shared. I have no idea how to fix this.
Problem 2: While all my vaults show up on all my devices, (Mac/Brave, iPhone, iPad), now, 1Password only chooses logins from His vault on my iPad. Not Hers or Private. His. Well, I'm not Him and don't want to use His.
Problem 3: I tried to save a new password in 1Password just now. However, it chose Private again. I changed the vault to Hers.
1Password saved nothing.
Not in His. Not in Hers. Not in Shared. Not even in Private. No saving at all.
My default vault is Hers. Not Private, not His, and not Shared. Hers.
So there are several misbehaviors, aka defects that you need to fix:
- The existence of a Private vault.
- Not saving in the default vault.
- Not saving anything when I choose a different vault because 1P does not save to my default vault.
The details on my Mac:
- 1Password for Mac 8.10.56
- Sequoia15.1.1
- Version 1.74.48 Chromium: 132.0.6834.83 (Official Build) (x86_64) I have the 1Password extension loaded and it's up to date.
I need to choose the correct vault to use the product. Right now, I cannot. And I don't want multiple "Hers" vaults, Hers and Private. I just want Hers.
Let me know when you fix these defects.
- johannarothmanNew Contributor
Gentlepeople, I submitted this just before you migrated the community. Please let me know you've seen this now that the migration is done. Thanks.