Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Anonymous
2 years ago1password was unable to save two-factor token
1password was unable to save two factor token
I have been using 1Password for a long time now across all my devices but recently whenever I open the Android app it asks for my password and then wh...
Anonymous
2 years agoHey @psabiniewicz and @tripmckay, my sincere apologies for the delay in response.
As @dhondooo kindly followed up with, clearing the app data of the 1Password for Android app resolves the issue. Ahead of this, ensure you have access to 1Password on another device or your https://support.1password.com/emergency-kit/ before clearing the app data:
1. Open your device settings.
2. Tap Apps.
3. Tap 1Password.
4. Tap Storage, then tap Clear Storage/Clear Data.
5. Open the 1Password for Android app, then sign into your 1Password account again using one of the sign in steps provided within the app.
Let us know how that goes!