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rbroman's avatar
rbroman
New Contributor
11 months ago

2FA on Multiple Platforms

My daily driver is Kubuntu, see versions below. I'm the "sysadmin", and I and other family members also use Windows 11 23H2, MacOS Sonoma 14.5 and IpadOS/IOS 18.0.1. We all store usernames and passwo...
linux
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello rbroman! 👋

I'm sorry that you're running into issues with 1Password on your devices. So that I can better understand the situation can you tell me the following:

  1. Do you see all of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
  2. When you update a password and it doesn't appear on your other devices, do you see it on 1Password.com? Or is it missing there as well?
  3. Does the changed password eventually appear on the other devices? Or does it never appear?

Resetting a password on a given platform seems to put 1password into offline mode on that platform, and attempts to get back to online mode by entering as second factor from current Google Authenticator code doesn't work ("stalls/spinning circle").

Are you resetting the password for 1Password itself? Or for another password? Can you post a screenshot of the offline message that you see?

-Dave