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UpNorth's avatar
UpNorth
New Contributor
2 years ago

Android app does not open

Android app on my Samsung phone not opening. It shows 1Password's vault logo, then closes and returns this error message: "Something went wrong with 1Password "1 Password closed because this app ...
android
UpNorth's avatar
UpNorth
New Contributor
2 years ago

Hi Dave

Thanks for the reply and assistance.

A few hours before your post, I un-installed the non-functioning 1Password app and reinstalled from Google play. Have used it four times since then and it has worked perfectly. Bad download the first time?

The problem appears to be resolved. Thanks again.

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app does not open","id":"message:45995","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:4845"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:45995"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:45995"},"body@stripHtml({\"truncateLength\":200})":" Android app on my Samsung phone not opening. It shows 1Password's vault logo, then closes and returns this error message: \n\"Something went wrong with 1Password \n\"1 Password closed because this app ...","body@stringLength":"606","rawBody":"

Android app on my Samsung phone not opening. It shows 1Password's vault logo, then closes and returns this error message:
\n\"Something went wrong with 1Password
\n\"1 Password closed because this app has a bug
\n\"Try updating this app after its developer provides a fix for this error\"
\nThis is new this morning. I tried uninstalling and reinstalling, but same result. Hope the bug will be fixed soon.

\n\n
\n\n

1Password Version: 8.10.30
\nExtension Version: Not Provided
\nOS Version: Android version 13
\nBrowser: Not Provided

\n","kudosSumWeight":0,"postTime":"2024-05-08T05:34:06.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:android","text":"android","time":"2025-01-27T11:33:28.326-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:45995_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1113},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Android app on my Samsung phone not opening. It shows 1Password's vault logo, then closes and returns this error message:
\n\"Something went wrong with 1Password
\n\"1 Password closed because this app has a bug
\n\"Try updating this app after its developer provides a fix for this error\"
\nThis is new this morning. I tried uninstalling and reinstalling, but same result. Hope the bug will be fixed soon.

\n\n
\n\n

1Password Version: 8.10.30
\nExtension Version: Not Provided
\nOS Version: Android version 13
\nBrowser: Not Provided

"},"Conversation:conversation:45995":{"__typename":"Conversation","id":"conversation:45995","solved":false,"topic":{"__ref":"ForumTopicMessage:message:45995"},"lastPostingActivityTime":"2024-05-14T13:58:52.000-07:00","lastPostTime":"2024-05-14T13:58:52.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:45995":{"__typename":"ModerationData","id":"moderation_data:45995","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:45995_1":{"__typename":"Revision","id":"revision:45995_1","lastEditTime":"2024-05-08T05:34:06.000-07:00"},"ForumReplyMessage:message:45999":{"__typename":"ForumReplyMessage","id":"message:45999","conversation":{"__ref":"Conversation:conversation:45995"},"author":{"__ref":"User:user:4845"},"revisionNum":1,"uid":45999,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Android app does not open","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:45999"},"parent":{"__ref":"ForumTopicMessage:message:45995"},"body":"

Hi Dave

\n\n

Thanks for the reply and assistance.

\n\n

A few hours before your post, I un-installed the non-functioning 1Password app and reinstalled from Google play. Have used it four times since then and it has worked perfectly. Bad download the first time?

\n\n

The problem appears to be resolved. Thanks again.

","body@stringLength":"334","rawBody":"

Hi Dave

\n\n

Thanks for the reply and assistance.

\n\n

A few hours before your post, I un-installed the non-functioning 1Password app and reinstalled from Google play. Have used it four times since then and it has worked perfectly. Bad download the first time?

\n\n

The problem appears to be resolved. Thanks again.

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