Forum Discussion

thought_police's avatar
thought_police
Occasional Contributor
4 years ago

Apple Watch Unlock not unlocking

Hi In the Preferences for 1Password I have checked "Unlock using Apple Watch". So when I wish to use a password I go through the procedure to unlock with my watch. The watch does respond with the ...
ios
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey thought_police:

Can you try the following steps to see if it helps resolve the Apple Watch issue?

  1. Open and unlock the 1Password for Mac app.
  2. From the menu bar, select 1Password > Preferences > Security.
  3. Deselect "Unlock using Apple Watch", and then reselect it.

After completing the above steps, are you able to unlock the app using your Apple Watch?

Alvin