Forum Discussion

swordio777's avatar
swordio777
New Contributor
5 months ago

Asked to approve Touch ID when my Mac doesn't support it - is this a security concern?

Hi there, something odd happened to me when signing into 1Password this morning, and I hope someone can reassure me that it's not a security concern. I'm using a mac studio with the original Apple...
macos
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
5 months ago

Hello, swordio777. Thank you for writing in.

Based on what you shared, you're running into a known issue our development team is tracking with the 1Password desktop app on a Mac. This problem involves the Apple Watch prompt referencing Touch ID, even though Touch ID is unavailable on your device. I've added you as an affected user to our internal reporting.

While I can't give an exact timeframe for a fix, I recommend keeping 1Password up to date so you can receive the fix as soon as possible. You can find the updates posted on our website:

  • https://support.1password.com/update-1password/
  • https://releases.1password.com/

I apologize for the inconvenience. Let me know if you have any questions.

-Evon

ref: dev/core/core#34088

swift's avatar
swift
New Contributor
17 days ago

1P_Evon 

Do you have an update on this issue?

I've been having the problem for MONTHS now.  1password has updated a handful of times during that period, but the problem still persists.  And is very annoying.

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    16 days ago

    swift​,

    Thank you for the ping. I don't have an update regarding this issue at this stage. I know this isn't the answer you were hoping for, and I'm sorry for any interruption in your workflow caused by this. I'll advocate for you to our team as we continue working on this. 

    -Evon