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Former Member's avatar
Former Member
2 years ago

Autofill keeps duplicating my entries (iOS and Mac)

Since 8 was released, I keep having this problem. It happens on iOS and Mac, in all browsers. When I select a password through autofill (cmd + /), it enters it in double, so it doesn't work.
Then I select it again and it works. I have no idea why this keeps happening. Happens almost every day.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

3 Replies

  • Thank you, I'll keep an eye out for your reply. 🙂

    -Dave

  • Former Member's avatar
    Former Member

    Hi, thanks for the reply.

    I'm having trouble reproducing it because it really doesn't happen every time. But I'll keep an eye on it.
    So far it's been only on Firefox (my only browser) but it also has happened when unlocking apps which have a web view embedded in them.

    I'll keep an eye on it and let you know where exactly I experience it again.

    best,

  • Hello @nandorocker! 👋

    I'm sorry that you're seeing your password being filled twice when using Universal Autofill. You mentioned that this was happening in all browsers, I do see an issue open to look into this behaviour in Firefox, can you tell me what other specific browsers you can reproduce the issue in?

    The problem seems to be limited to circumstances when you try to use Autofill while 1Password is locked. While our developers investigate, this workaround may help:

    1. Navigate to the website you'd like to fill.
    2. See that 1Password is locked.
    3. Press Command + Shift + Space to invoke the Quick Access prompt.
    4. Unlock your 1Password account.
    5. You should then see the Quick Access prompt, press Return on your login item listed to fill your login.

    The workaround does require an extra step since you can't just press Command + Backslash.

    I look forward to hearing from you.

    -Dave

    ref: dev/core/core#19106

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Since 8 was released, I keep having this problem. It happens on iOS and Mac, in all browsers. When I select a password through autofill (cmd + /), it enters it in double, so it doesn't work.
\nThen I select it again and it works. I have no idea why this keeps happening. Happens almost every day.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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Since 8 was released, I keep having this problem. It happens on iOS and Mac, in all browsers. When I select a password through autofill (cmd + /), it enters it in double, so it doesn't work.
\nThen I select it again and it works. I have no idea why this keeps happening. Happens almost every day.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

\n","kudosSumWeight":0,"postTime":"2023-08-27T03:51:52.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:35710_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":67},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"...select it again and it works. I have no idea why this keeps happening. 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Autofill keeps duplicating my entries (iOS and Mac)","moderationData":{"__ref":"ModerationData:moderation_data:35713"},"body":"

Thank you, I'll keep an eye out for your reply. 🙂

\n\n

-Dave

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Hi, thanks for the reply.

\n\n

I'm having trouble reproducing it because it really doesn't happen every time. But I'll keep an eye on it.
\nSo far it's been only on Firefox (my only browser) but it also has happened when unlocking apps which have a web view embedded in them.

\n\n

I'll keep an eye on it and let you know where exactly I experience it again.

\n\n

best,

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Hello @nandorocker! 👋

\n\n

I'm sorry that you're seeing your password being filled twice when using Universal Autofill. You mentioned that this was happening in all browsers, I do see an issue open to look into this behaviour in Firefox, can you tell me what other specific browsers you can reproduce the issue in?

\n\n

The problem seems to be limited to circumstances when you try to use Autofill while 1Password is locked. While our developers investigate, this workaround may help:

\n\n
    \n
  1. Navigate to the website you'd like to fill.
  2. \n
  3. See that 1Password is locked.
  4. \n
  5. Press Command + Shift + Space to invoke the Quick Access prompt.
  6. \n
  7. Unlock your 1Password account.
  8. \n
  9. You should then see the Quick Access prompt, press Return on your login item listed to fill your login.
  10. \n
\n\n

The workaround does require an extra step since you can't just press Command + Backslash.

\n\n

I look forward to hearing from you.

\n\n

-Dave

\n\n

ref: dev/core/core#19106

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