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Forum Discussion
Former Member
5 years agoAutofill on Android 12 doesn't seem to work
I just got a Pixel 6 Pro and have 1Password set up. 1Password is my autofill service.
When I add a new Google account, I long-press on the password entry widget and select "Autofill" from the bubble that comes up, but nothing happens.
I've tried turning off autofill in 1Password and turning it back on, but still nothing. Any thoughts? Thanks so much!
1Password Version: 7.9
Extension Version: N/A
OS Version: 12
108 Replies
- Former Member
1P_Timothy. There are no error messages. The Allow and Cancel buttons just don't do anything. I've tried everything. Screenshot attached.(https://us.v-cdn.net/5020219/uploads/editor/aa/kty9r19l6gjn.png "")
- 1P_Timothy
Community Manager
Hello @tisbutascratch , thanks for writing in with those details. Is there a specific app or website where you're seeing this behavior? We would be happy to do some testing and investigate further.
Hello @lamename did you receive the error message "The app was not correctly configured and cannot access your Dropbox"? If so, this sounds like an issue we've been tracking in another thread: https://1password.community/discussion/124732/the-app-was-not-correctly-configured-and-cannot-access-your-dropbox#latest
The thread I linked contains work around steps for this issue. If you're experiencing the same issue give those steps a try and let us know how it goes!
- Former Member
I cannot get 1password working at all on my Pixel 6 with Dropbox syncing. After initial Dropbox login, the "Allow" permissions button doesn't do anything, it just stays on the same page. I've tried with Chrome and Firefox for 3 days now with multiple restarts and setting changes. Getting really frustrated as I rely on this app.
- Former Member
Mentioned on the play store. The auto fill definitely seems to have a problem in android 12.
What I've found is this mainly happens when an app or website split the login details into two sections. So, enter username, click next, and then enter password. When this happens it will pick up the username, but then fail to pickup the password field.
What I haven't tested though is removing 1password from auto fill and seeing if android has the same behaviour. As I'm not sure if this is a android 12 bug with auto fill, or a bug for 1password.
When the fields are together it generally works as expected.
- mverde
1Password Team
@ahillelt is Autofill working for you in some cases but not in others? Or is it not working anywhere?
If it's the former, could you provide us with the names of the apps where it isn't working? This will help us in tracking down the root cause as to why Autofill isn't working in these cases.
- Former Member
I have a pixel 6 pro as well, and auto fill doesn't really work anymore in app. It never even pops up to allow me to select an appropriate login credentials. All features in 1password enabled, accessibility rights granted
- saad
1Password Team
Thanks for letting us know 1Password does not offer filling using the Autofill service when adding a new Google account on your device. It looks like Autofill has been disabled by Google Play Services on this sign-in screen which prevents 1Password from receiving filling events. I’m sorry about this experience.
As an alternative method, you can use the 1Password accessibility service to fill your login credentials on this screen. To enable this service, open 1Password and go to Settings > Autofill and turn on Accessibility.
- Former Member
Just want to chime and say I am having the same issue on Pixel 6.