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Former Member's avatar
Former Member
4 years ago

Autofill on auth.ticketmaster.com not working on Mac and Linux

The autofill feature is not working on the https://auth.ticketmaster.com website. The 1password popup window shows the appropriate entry when I click on the "email address" or "password" field that...
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Former Member's avatar
Former Member
4 years ago

wavesound Thanks for letting us know! I've added you to the internal ticket that we're using to track this. Let us know if you have any other questions.

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on auth.ticketmaster.com not working on Mac and Linux","id":"message:107763","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:107763"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:107763"},"body@stripHtml({\"truncateLength\":200})":" The autofill feature is not working on the https://auth.ticketmaster.com website. \nThe 1password popup window shows the appropriate entry when I click on the \"email address\" or \"password\" field that...","body@stringLength":"764","rawBody":"

The autofill feature is not working on the https://auth.ticketmaster.com website.
\nThe 1password popup window shows the appropriate entry when I click on the \"email address\" or \"password\" field that i have saved for the site. But when I click on the 1password entry popup window, it disappears and the ticketmaster site highlights the field in red border and says: \"This field is required.\" This autofill does not work for both \"Email Address\" and password fields.
\nI have seen the same behavior on Google Chrome on a Mac and Firefox on Linux.

\n\n
\n\n

1Password Version: 8.4.1 - Linux, 7.9.2 - Mac
\nExtension Version: 2.2.3 - Firefox/Linux and Chrome/Mac
\nOS Version: Ubuntu 20.04.3 LTS, MacOS 12.1

\n","kudosSumWeight":0,"postTime":"2022-02-12T13:50:23.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:107763_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":351},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

The autofill feature is not working on the https://auth.ticketmaster.com website.
\nThe 1password popup window shows the appropriate entry when I click on the \"email address\" or \"password\" field that i have saved for the site. But when I click on the 1password entry popup window, it disappears and the ticketmaster site highlights the field in red border and says: \"This field is required.\" This autofill does not work for both \"Email Address\" and password fields.
\nI have seen the same behavior on Google Chrome on a Mac and Firefox on Linux.

\n\n
\n\n

1Password Version: 8.4.1 - Linux, 7.9.2 - Mac
\nExtension Version: 2.2.3 - Firefox/Linux and Chrome/Mac
\nOS Version: Ubuntu 20.04.3 LTS, MacOS 12.1

"},"Conversation:conversation:107763":{"__typename":"Conversation","id":"conversation:107763","solved":false,"topic":{"__ref":"ForumTopicMessage:message:107763"},"lastPostingActivityTime":"2022-03-17T23:29:03.000-07:00","lastPostTime":"2022-03-17T23:29:03.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:107763":{"__typename":"ModerationData","id":"moderation_data:107763","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:107763_1":{"__typename":"Revision","id":"revision:107763_1","lastEditTime":"2022-02-12T13:50:23.000-08:00"},"ForumReplyMessage:message:107766":{"__typename":"ForumReplyMessage","id":"message:107766","conversation":{"__ref":"Conversation:conversation:107763"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":107766,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Autofill on auth.ticketmaster.com not working on Mac and Linux","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:107766"},"parent":{"__ref":"ForumTopicMessage:message:107763"},"body":"

wavesound Thanks for letting us know! I've added you to the internal ticket that we're using to track this. Let us know if you have any other questions.

","body@stringLength":"348","rawBody":"

Thanks for letting us know! I've added you to the internal ticket that we're using to track this. Let us know if you have any other questions.

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