Forum Discussion

Former Member's avatar
Former Member
3 years ago

Bank of America

When I try to sign into Bank of America website at https://www.bankofamerica.com/, the autofill gets rejected. I have to copy and paste it in order for it to work. Does this happen for anyone else? ...
browser extension
Former Member's avatar
Former Member
3 years ago

Hey @samson, that's strange. When I autofill my login info on Bank of America's website, I can sign in without issue. If you open the extension, locate the login, and view your credentials, do they appear to be correct? Does the username contain any asterisk characters at all?

Additionally, if you copy/paste the credentials from the extension popup or app to the Bank of America website, are you able to sign in? If so, there may be an issue with how lengthy your username or password may be. I can explain more once you let us know how things go.

Hope to hear from you again soon!