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AerospaceEd's avatar
AerospaceEd
New Contributor
4 months ago

Brave browser, autofill & Brave shields

I started to use the Brave browser on my desktop  computer and noticed with a few websites I wasn't getting the 1password login dropdown, either automatically or by clicking the 1password icon in the...
windows
AerospaceEd's avatar
AerospaceEd
New Contributor
4 months ago

Dave,  for the desktop browser I see autofill works as you mentioned.  For the Android version, 8.11.8, I still see an issue with autofill at least on those 2 websites using the Brave browser.  Doesn't make a difference with the Brave shield up or down.   I tested those 2 sites using the Chrome browser and autofill works as expected.  

Thanks,Ed

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 months ago

    AerospaceEd​ 

    I'm sorry for the delay here. Since you see different behaviour in Chrome and Brave, can you try the following steps in Brave:

    1. Open the Brave app.
    2. Tap the ellipsis  and choose Settings.
    3. Scroll down and tap Autofill services.
    4. Choose Autofill using another service, then tap Restart Brave.


    Does that help or do you see the same issue? 

    -Dave

    • AerospaceEd's avatar
      AerospaceEd
      New Contributor
      2 months ago

      Dave,  I had the setting as shown in your message and was still having autofill issues on some sites. I stopped using Brave on my phone but still use it on my desktop.

      Thanks,  Ed

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        2 months ago

        AerospaceEd​ 

        I'm sorry that you were still seeing issues. If you send the list of websites that you're having trouble with to support@1Password.com and include a link to this thread then my colleagues and I can help further. 

        -Dave