Forum Discussion

Former Member's avatar
Former Member
3 years ago

Cannot log in on Android device

I've been using 1Password fairly happily on my computer for about 6 weeks and for the first time have attempted to log in on my Android tablet. The tablet apparently scanned the QR code successfully...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hello @MaineDruid, thanks for writing in. I'm sorry to hear about the trouble signing in to 1Password on your tablet!

I'd like to ask you to send us a message at support+forum@1password.com so we can help resolve this issue. With your message, please include a description of the issue or paste in your forum post. You should receive an auto-reply from BitBot which gives you a support number, that looks like [#ABC-12345-123]. If you post that here, I'll make sure your message gets to the right place. Thanks again!