Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Can't access 1 password on new computer. Worked on the old computer and works on IPAD

1password was working fine on our computer and it was working on ipad as well. We purchased a new computer and thought we loaded all data into it. Now I cannot access 1 password on this computer. ...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @lanieb:

Thanks for confirming, and I'd be happy to help get you up and running. Have you installed the 1Password app as well as 1Password in your browser? After you've installed both of those, you should be able to use the steps I provided earlier to add your 1Password account to the 1Password app on your new device.

Let me know how you get on with that!

Jack