Forum Discussion

JustOnePlace's avatar
JustOnePlace
New Contributor
5 months ago

Can't get 1password to work on Android

After MS Edge just deleted all my saved passwords, I decided to go to a third party password manager (note, this is a work computer and the organization does not allow Edge to be linked to a MS accou...
android
JustOnePlace's avatar
JustOnePlace
New Contributor
5 months ago

I have finally gotten it to work on all the other android apps I have tried.  It is only Chrome that doesn't give the 1password prompt. I have switched to Edge of Android for now.   The Chrome version is 136.0.7103.87

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

JustOnePlace​ 

I'm sorry that things still aren't working. I'd like to ask you to create a diagnostics report from your Android device:

Send a diagnostics report (Android)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/cant-get-1password-to-work-on-android/155961/replies/156183
  • Your forum username: JustOnePlace


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave