Forum Discussion

Former Member's avatar
Former Member
3 years ago

Database Backup Failed every 5 minutes or so

I was on 1Password 7.x... I started seeing this pop-up roughly few minutes and I have no clue why it started. It seems to continue to do this despite a reboot. In an effort to believe may...
macos
ronwlim's avatar
ronwlim
Occasional Contributor
10 months ago

1Password 7
Version 7.9.11 (70911001)
Mac App Store

 

1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
10 months ago

You'll want to download the troubleshooting tool and follow the directions to create the report. 

https://support.1password.com/diagnostics/?mac#1password-7-mac

  • ronwlim's avatar
    ronwlim
    Occasional Contributor
    10 months ago

    I did and sent the report via email. Haven't heard back yet and the pop-up is really beginning to bug me!

    • 1P_Tommy's avatar
      1P_Tommy
      Icon for Moderator rankModerator
      10 months ago

      Did you receive a Support ID by return email? If so, can you share it?

      • ronwlim's avatar
        ronwlim
        Occasional Contributor
        10 months ago

        No reply. Sent it at 8:39am pt.