Forum Discussion

Former Member's avatar
Former Member
5 years ago

Desktop app opens to blank window (Fedora 35 beta)

Hello all, seems my local 1Password app now opens to a blank window.

I believe this started happening after upgrading from Fedora 34 to Fedora 35 beta. As this a beta OS it's not super surprising things are breaking and thus not really expecting a direct fix now. That said, I thought I should make a post as a sort of heads up about this potential issue since Fedora 35 full release is less than a month away. (https://fedorapeople.org/groups/schedule/f-35/f-35-key-tasks.html)

Notes
- browser extension works fine by itself
- have tried stable and beta versions

Please let me know if there's anything I can do to help debug this issue.

1Password Version: 8.2.0-1, 8.2.2~57.BETA-1
Extension Version: 2.1.0
OS Version: Fedora 35 beta (GNOME)

linux

31 Replies

Show More
  • Former Member's avatar
    Former Member
    5 years ago

    I'm on openSUSE tumbleweed with nvidia X11, similar situation, but --disable-gpu crashes with a GPU process isn't usable. Goodbye.

  • 1P_Blake's avatar
    1P_Blake
    Icon for Community Manager rankCommunity Manager
    5 years ago

    We'll certainly keep everyone posted! :+1:

    Did using the --disable-gpu flag work for you at all @larouxn?

  • Former Member's avatar
    Former Member
    5 years ago

    I believe that the fix has been backported to older electron versions: https://github.com/electron/electron/pull/31091

  • Former Member's avatar
    Former Member
    5 years ago

    Thanks for the tip Fooligan and for the reply 1P_Blake. Interesting, Electron 15 was just released last week. The https://www.electronjs.org/releases/stable#15.0.0 indeed mention a couple Linux relevant bug fixes. Down to test out upcoming builds anytime.

  • 1P_Blake's avatar
    1P_Blake
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Thanks for chiming in here Fooligan @larouxn!

    Generally, disabling the GPU processes can get things rolling, but we'll likely need to upgrade to Electron 15 to get things fixed-up for Fedora 35 completely.

    The team is currently working on this internally, and we should have this resolve in an upcoming build. 💙

  • Fooligan's avatar
    Fooligan
    Dedicated Contributor
    5 years ago

    I had a similar issue at one point where the app windows was blank. This was due to GPU hardware acceleration. You can test this by launching 1Password without GPU acceleration:

    /opt/1Password/1password --disable-gpu

    It might be worth a try.

  • Former Member's avatar
    Former Member
    5 years ago

    Hey 1P_Claudio, thanks for your reply. I have sent over an email with a reference to this post as directed. 🙇

  • 1P_Claudio's avatar
    1P_Claudio
    Icon for 1Password Team rank1Password Team
    5 years ago

    Hey @larouxn, this doesn't look right at all, and we'd love to look into this so we can get 1Password running normally again.

    Could you write in to Support+Linux@1Password.com, and reference this post? We'll then pick this up with you and get the ball rolling. :)

  • Former Member's avatar
    Former Member
    5 years ago

    Managed to grab a Fedora 35 beta ISO https://1password.community/home/leaving?allowTrusted=1&target=https%3A%2F%2Ffedoraproject.org%2Fwiki%2FTest_Results%3AFedora_35_Beta_1.2_Summary%23Downloads to use as a fresh install, as opposed to upgrading from Fedora 34. Reproduced the same issue importing the public GPG key. I suppose there's a Fedora 35 specific issue with the 1Password public GPG key.