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Craigger's avatar
Craigger
New Contributor
2 months ago

Edge Extension Out of Sync

I noticed that my Edge and Chrome extensions are out of sync:

Chrome:

Searching for an entry in Chrome

Edge: 

Searching in Edge (same computer):

 

4 Replies

  • Hello Craigger! 👋

    I'm sorry that you're not seeing an item in 1Password when using Edge. As a first step, make sure that the vault that contain that item is enabled in Edge: 

    1. Open the Edge browser.
    2. Right-click on the 1Password icon in your browser's toolbar and click Settings
    3. Click Accounts & vaults.
    4. Make sure that the account and vault that contains the item in question is enabled. 


    If that still doesn't work then you can reset the integration between 1Password in Edge and the desktop app, as mentioned by DiovanLuidi, by following these steps:

    1. Open the Edge browser.
    2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
    3. Turn "Integrate this extension with the 1Password desktop app" off and then back on. 


    If you still don't see the item in Edge then let me know and I can help further. 

    -Dave

    • Craigger's avatar
      Craigger
      New Contributor

      Unfortunately a reboot cleared the problem so I was unable to test the suggested steps.

  • Craigger  I read a answer that worked for me: access the extension settings, disable integration with desktop app and enable again.