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Forum Discussion
Gilles
5 years agoDedicated Contributor
Everytime I login in 1P version 8 I get an email
Every time I log in ( not installing ) in 1P with version 8, I get an email
so If I log in a few time a day I get an email each time ( same computer without any change from one time to another )
Is there a preference somewhere that may have been corrupted that I need to delete, or an application support folder or file ?????
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
22 Replies
- Former Member
I'm getting this occasionally as well...
I tracked a previous email's IP address to Apple, so didn't worry about it.
However, today's email showed an IP address which I could not trace: 49.191.158.24
Also, the email stated a time (November 11, 2021 at 8:48am AEST) which doesn't correspond to any time shown in my account in the "My Profile" page.
And yes, I am currently running the Private Relay beta in "maintain general location", so may experiment with "Use country and time zone" to see if that stops the (concerning!) emails.Questions:
1: Should I be concerned?
2: Can 1Password incorporate this behaviour into its reporting, or is this firmly in Apple's court? - ag_michaelc
1Password Team
Thanks for confirming, @sarath. If you do unexpectedly see it again, please let us know so we can investigate further. :smile:
- Former Member
I’ve not observed this of late. ag_michaelc
- ag_michaelc
1Password Team
Hey @sarath — have you experienced this again at all? I'd love to hear more about what leads to these emails, if you're still encountering this.
- Former Member
I received the a similar email in the morning and was panicked a bit, but looks like it's a bug.
- GillesDedicated Contributor
Ok disabling totally Cookie.app solved the problem with 1password version 8
Thank you
Note: not too pleased with disabling Cookie.app
- GillesDedicated Contributor
I disable "Cookie" app and the problem remains
from the Console Tab
[Debug] crypto tests: 6.631ms (background.js, line 2)
[Log] 👋 Initializing 1Password (background.js, line 2)
[Info] channel: stable (background.js, line 2)
version: 2.0.6
build: 20170 (15.0)
browser: Safari (15.0)
os: MacOSX (10.15.7)
[Info] Upgrading database from version 0 to 10. – Proxy (background.js, line 2)
Proxy
[Info] 👍 Finished initializing 1Password (background.js, line 2)
[Info] 💫 Looking for desktop app com.1password.1password (background.js, line 2)
[Info] 📤 Sending <NmRequestAccounts> message to native core <3138226852> (background.js, line 2)
[Info] 📥 Received message <NmRequestAccounts> from native core <3138226852> (background.js, line 2)
[Info] 📤 Sending <NmRequestAccounts> message to native core <2989676884> (background.js, line 2)
[Info] 📥 Received message <NmRequestAccounts> from native core <2989676884> (background.js, line 2)
[Info] [LM] Started Safari Lock Monitor at 1630932053670 (minutes=10, lock on sleep=true). (background.js, line 2)
[Info] Hooray!; Unlocked account MM24RGMW5JFVNETXSAUNKBAR4A with MUK; 🎉 (background.js, line 2)
[Info] We successfully unlocked 1 account(s) from a Desktop app with 1 unlocked and 0 locked account(s). (background.js, line 2)
NOTE THAT SYSTEM Macos IS SHOWING 10.15.7, my MacOs is 11.5.2 on a MBA M1
- GillesDedicated Contributor
Something must be wiping out the Safari local storage that is used by the 1Password extension. Do you have any apps/utilities that might be doing it?
"Cookie" app from SweetP production maybe
From the "Console Tab", can you sprecify where I find this, so I can provide next time I give a try
- roustem
1Password Team
Gilles I was hoping to see the logs from the Console tab. Something like this:
[Debug] crypto tests: 8.200ms (background.js, line 2)
[Log] 👋 Initializing 1Password (background.js, line 2)
[Info] channel: stable (background.js, line 2)
version: 2.0.6
build: 20170 (15.0)
browser: Safari (15.0)
os: MacOSX (10.15.7)
[Info] 👍 Finished initializing 1Password (background.js, line 2)
[Info] 💫 Looking for desktop app com.1password.1password (background.js, line 2)
[Info] 📤 Sending <NmRequestAccounts> message to native core <4049140050> (background.js, line 2)
[Info] 📥 Received message <NmRequestAccounts> from native core <4049140050> (background.js, line 2)
[Info] 📤 Sending <NmRequestAccounts> message to native core <2983938448> (background.js, line 2)
[Info] 📥 Received message <NmRequestAccounts> from native core <2983938448> (background.js, line 2)
[Info] We successfully unlocked 0 account(s) from a Desktop app with 0 unlocked and 3 locked account(s). (background.js, line 2)
[Info] Received <AppQuit> from the native core (background.js, line 2, x2)