Forum Discussion

schweiwi's avatar
schweiwi
New Contributor
1 hour ago

Family

Hello,
I have the Family license.
In 1Password, I see “Our Family” twice. Is that supposed to happen?

 

1password.com

3 Replies

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator
      1 hour ago

      Thanks for letting me know that this is happening on Windows 11.

      To help us figure out what's going on, could you still share a screenshot showing where you're seeing "Our Family" twice? As a reminder, please conceal any private information before posting.

      If you'd prefer to keep it off the public forum, feel free to email the screenshot to support@1password.com with a link to this thread and your forum username.

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    1 hour ago

    Hi schweiwi​, thanks for posting!

    Could you share a screenshot showing where you're seeing "Our Family" twice? Be mindful that this is a public forum, so it's important to conceal any private information before posting any screenshots.

    If you'd prefer not to share the screenshot on a public forum, you can attach your screenshot to an email to support@1password.com with a link to this thread and your forum username. Our support team will be happy to take a closer look.

    Looking forward to hearing from you!