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Forum Discussion
Former Member
4 years agoFeedback: Application window randomly resets it's size and location, it's becoming frustrating
Randomly the application window will open with (what appears to be) a 'default' size and position. I can resize the window, or relocate it to a corner of the screen... I can change the size a little ...
1P_Tommy
Moderator
4 years ago@mattoftheinternets
We'll likely need that direct line of communication going as we gather details. I'd like to ask you to create a diagnostics report from your device and include it too.
- Open 1Password.
- Click 1Password in the menu bar.
- Click Preferences.
- Click Advanced in the new window that appears.
- Click Send Diagnostics.
- Click Reveal.
- Attach the
.1pdiagnosticsfile saved in that folder to your reply.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
mattoftheinternets A link to this thread:
https://1password.community/discussion/131988/feedback-application-window-randomly-resets-its-size-and-location-its-becoming-frustrating#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!