I have recently switched to Firefox (from Edge) on my Linux machine. Previously, biometric unlock unlock worked when I pressed the unlock shortcut, but now in FIrefox it doesn't seem to work for me. I found a similar topic where the option to enable integration with the desktop app was mentioned. I checked and this setting is enabled for me. I tried disabling and re-enabling it.
The unlock keyboard shortcut (Ctrl+Shift+period) also doesn't seem to work.
I have uninstalled the firefox snap and installed it from a deb package, in case the snap confinement was the root cause, but that didn't make a difference.
To help anyone else stumbling upon this later: with the help of 1pw support, it was found that the issue was AppArmor rules blocking Firefox from accessing the 1pw process. This is how:
This wholesale disables AppArmor for the Firefox process, which might not be desirable in all situations. I'm sure a more refined solution is possible where only the access to 1pw is allowed, but I was OK with disabling it fully in my case.
I'm sorry for the trouble you are having with 1Password in your browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong.
I'd like to ask you to send over a console log from your browser as well as a diagnostics report:
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I have recently switched to Firefox (from Edge) on my Linux machine. Previously, biometric unlock unlock worked when I pressed the unlock shortcut, but now in FIrefox it doesn't seem to work for me. I found a similar topic where the option to enable integration with the desktop app was mentioned. I checked and this setting is enabled for me. I tried disabling and re-enabling it.
\n\n
The unlock keyboard shortcut (Ctrl+Shift+period) also doesn't seem to work.
\n\n
I have uninstalled the firefox snap and installed it from a deb package, in case the snap confinement was the root cause, but that didn't make a difference.
I have recently switched to Firefox (from Edge) on my Linux machine. Previously, biometric unlock unlock worked when I pressed the unlock shortcut, but now in FIrefox it doesn't seem to work for me. I found a similar topic where the option to enable integration with the desktop app was mentioned. I checked and this setting is enabled for me. I tried disabling and re-enabling it.
\n\n
The unlock keyboard shortcut (Ctrl+Shift+period) also doesn't seem to work.
\n\n
I have uninstalled the firefox snap and installed it from a deb package, in case the snap confinement was the root cause, but that didn't make a difference.
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To help anyone else stumbling upon this later: with the help of 1pw support, it was found that the issue was AppArmor rules blocking Firefox from accessing the 1pw process. This is how:
This wholesale disables AppArmor for the Firefox process, which might not be desirable in all situations. I'm sure a more refined solution is possible where only the access to 1pw is allowed, but I was OK with disabling it fully in my case.
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I'm sorry for the trouble you are having with 1Password in your browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong.
\n\n
I'd like to ask you to send over a console log from your browser as well as a diagnostics report:
Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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It looks like the shortcut not working was temporary, but the integration with the desktop app is still not working.
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