Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
How do I get rid of these annoying popups?
Often when I have just logged in to a site on Safari, one or the other of these popups, shown here, comes up. They are unnecessary, particularly the first one, since I know how to do these actions on the 1Password site on the rare occasion they are needed.
How can I turn these off?
13 Replies
- 1P_Dave
Moderator
Hello 13Jimpal, TataruTaru, krusnof, schneideris! 👋
I'm sorry for the delay in replying. Regarding the notification in the screenshot in the original post, we've shipped improvements in the latest version of 1Password in the browser on the desktop. Can you update to version 8.12.12 or later: How to keep 1Password up to date in your browser
If you still see unexpected prompts after updating then can you please reply to this post with the following:
- A screenshot of the unexpected prompt.
- An example of a website where you saw the prompt.
- Which browser and platform you're using (for example: Safari on iOS).
I look forward to hearing from you.-Dave
Issue=AUTH-148
I also recently started getting these popups frequently upon logging into various websites. I am getting the below pop up. I am using Safari, iPadOS 26.3.1(a) and it is occurring across numerous websites.
When I get this popup, it does FaceID, only to say session on tab expired.
I agree with other recent comments that there seems to be a problem with 1Password Extensions. A couple of days ago (see my other comments here) I thought I had found the solution by getting into extensions and turning off "Offer to save and fill logins." But that only worked to eliminate these popups now and then.
Now the only thing that will prevent these popups for me is to go to 1Password Settings and uncheck the box "Start at login." Thus 1Password will not start until you want it to. Then no popups. So, the only fix I have found for this annoyance after all is to simply manually start 1Password when needed, and then turn it off (which is quite easy).
I've sort of accepted this minor annoyance fix as a challenge, and spent way too much time on it, but so far haven't really conquered if . Surely performance and selection of 1Password activities should work better than this.
It happens ALL THE TIME for me, too, and Brave is no problem. It also logs me out of Safari even when both the desktop app and Brave are still working. 1PW <> Safari has gone so much down the hill in quality over the last year or two.
I found a way to do it after a Google search. It's very obscure, and I spent far more time on it than something so easily turned off deserves. You must do it on the 1Password Extension.
You have to go to the 1Password website>1Password Extension Settings>Security Settings>Autofill&Save>Turn Off "Offer to Save and fill logins."
It works.
Not finding the "1Password Extension Settings" option from 1Password.ca site, or in Safari.
For further info: I am running macOS 26 and 1Password for Mac 8:12:10 on my M4 iMac.
