Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Former Member
4 years agoHow do I reset ignored alerts?
I set some Watchtower alerts to be ignored, I've fixed the problem with them - but they are still showing as ignored alerts..
1Password Version: 80700098
Extension Version: Not Provided
OS Version: MacOS 12.3.1
Referrer: forum-search:https://1password.community/search?Search=How%20do%20I%20reset%20ignored%20alerts%3F
30 Replies
- 1P_Tommy
Moderator
Oh, I agree. It's an issue and one that's on the teams radar. I originally opened the issue, so I'm 100% right there with you. I hope this is something the team can improve on. I apologize for the trouble.
- simonfaNew Contributor
I did, but it's annoying having to jump through hoops after realizing that watchtower is giving false information.
- 1P_Tommy
Moderator
Does the workaround above work for you?
Duplicating and deleting the original entry works as a workaround!
ref: dev/core/core#15433
- simonfaNew Contributor
Totally have the same issue but in the windows/IOS apps
- 1P_Dave
Moderator
@Haulien
I'm sorry that you also ran into the same issue, I've added your report to the internal work item that our developers have open. For the moment, using the workaround that you mentioned, will help you dismiss the ignored alerts.
-Dave
- Former Member
Hate to bump this, but I'm also now experiencing this.
Can't un-ignore an alert that's been fixed already, as there's no banner.
Duplicating and deleting the original entry works as a workaround!
- 1P_Dave
Moderator
@Dax1
I'm glad that you were able to find a solution to the issue that you ran into. 🙂
-Dave
- Former Member
I think it was my fault. I have deactived the 2fa check option in the settings.. Sorry.
- 1P_Dave
Moderator
@Dax1
Just to confirm, are you running into the same issue as others in this thread where you can't restore ignored Watchtower alerts in some circumstances? If you are then the issue remains open on our end and I can add you to the affected users list.
As a workaround, can you try duplicating the item and then deleting the original? That should remove the alert. 🙂
-Dave
- Former Member
Hello. Still not fixed? I have the same error.
No Banner is shown.
Latest Version is installed.