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mleclerc7's avatar
mleclerc7
New Contributor
24 days ago

Incorrect list of cards on bank portal

Hello, My bank (CIBC) has updated their portal. SInce then, the list of numbers (card numbers)  proposed by 1Password is the list of credit cards I own, not the list of bank cards. I have updated U...
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1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
23 days ago

Hi mleclerc7​, welcome to the Community!

Just to make sure I'm understanding the issue correctly - when you're signing in on CIBC's website and click into the "Card number" field, is 1Password suggesting all of your saved Credit Card items (including cards from other providers), rather than your CIBC Login item?

If so, that matches an issue we're currently tracking where the updated CIBC sign-in page is being interpreted as a payment form. As a result, 1Password suggests Credit Card items instead of your Login item for that field.

Can you let me know if that’s what you’re seeing, and whether this is happening specifically on the sign-in page?

Issue=FILL-2977