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Former Member's avatar
Former Member
2 years ago

Issue entering 2FA one-time password when adding an account to 1Password for iOS

I've been using 1password7 on my iPad. Logging in I see version 8 available. Firstly, why was my version 7 simply not updated to version 8? Regardless, I install version 8 and uninstalled 7. I the...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @seefer! 👋

That definitely doesn't sound right and I've been able to reproduce the same behaviour on my own iPad. I've filed an internal issue with our development team and they'll investigate this further and work towards fixing the issue.

As you've mentioned, as a temporary workaround, to complete the sign-in process you can copy the one-time password from your authenticator app before signing into the 1Password app so that you don't need to switch away from 1Password. I'm sorry for the inconvenience and hopefully this can get fixed soon with a future update.

-Dave

ref: dev/core/core#22756