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Forum Discussion
chupon
2 years agoOccasional Contributor
Issues with 1Password in the browser since upgrading to macOS Sonoma 14.0
- Browser extension keeps requiring master password quite often. It doesn't accept the fingerprint unlock. The main MacOS application is working normally.
- Performance is spotty. Sometimes it works as expected, other times it can take almost 5 seconds to open.
1Password Version: 1Password for Mac 8.10.16 (81016047)
Extension Version: 2.15.1
OS Version: macOS 14.0
Browser: Brave
- chuponOccasional Contributor
Actually I timed it and it took almost 10 seconds. I have a video clip if it helps. Not sure how to upload as it it doesn't let me do those file extensions.
- 1P_Tommy
Moderator
For your privacy please email us using
support+forum@1password.com
. Be sure to use the email address tied to the account in question. That will also get a direct line of communication going should we need logs and so forth. - chuponOccasional Contributor
Done
- steph_giles
1Password Team
Thank you chupon.
Did you receive a Support ID number? If so can you share it here so I can locate your ticket and close the loop?
Thanks!
- chuponOccasional Contributor
WSU-86315-497