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December 31, 2021
Question

Keyboard Shortcuts For Safari Extension?

  • December 31, 2021
  • 73 replies
  • 4328 views

The keyboard shortcuts for the Safari browser extension still use the old 1Password X ones--e.g., "Cmd + Shift + X" to show 1Password in Safari, and "Cmd + Shift + L" to lock 1Password. Can we customize these just like in the other browsers? Or at least mirror the custom shortcuts we have in the desktop app?

Also, the keyboard shortcut I set up for locking the 1P 8 Early Access app doesn't work anymore. I tried changing it, etc. When I'm on the Mac desktop, for example, the system reads my keyboard shortcut just as if I had pressed any letter. (For example, if you're on the Mac desktop screen and press a letter on your keyboard, it will select the first file/folder on the desktop that corresponds to the letter. In other words, there's some kind of bug that's causing the Mac to not send the command to lock the 1Password app. It over-rides it?)


1Password Version: Early Access 8.5
Extension Version: latest for Safari; 2.x.x
OS Version: macOS 12.1.x

73 replies

March 10, 2023

Hey @jschalfant in Safari specifically, there is a limitation which prevents us from allowing the command+shift+x shortcut to be customized or removed. We have an internal issue open about this, and our developers are working with our friends at Apple to see if improvements can be made in a future update to 1Password. We are doing our best, but some of the factors here are beyond our control. We sincerely apologize for any interruption in your workflow caused by this.

In the meantime, do you use the 1Password 8 app? If so, I recommend using the Autofill keyboard shortcut from the app instead of command+shift+x. This shortcut will allow for you to unlock the extension and app. It will also allow for you to fill your logins. On pages where you have one login saved, invoking the shortcut will fill your credentials right away. This is known as https://support.1password.com/mac-universal-autofill/. On pages where you have multiple logins saved, invoking the shortcut will bring out a https://support.1password.com/quick-access/ window from which you can select a login to fill.

I know that doesn't resolve the issue with the command+shift+x shortcut, but I do hope that it can be used as a workaround for now. Please let us know if you have any other questions.

April 24, 2023

Has there been a solution to this yet? Any way to change the shortcut on Safari?

steph_giles
1Password Employee
April 26, 2023

Hey @shantytowndesign,

I'm afraid we are still working on a solution for the conflicting shortcut in Safari.

I'm sorry for the disruption, I hope the steps Joy has provided above can be somewhat helpful in the meantime.

May 8, 2023

Longtime 1Password user here. +1 to this issue being a major headache. I regularly use Google Docs and the command-shift-X to strikethru, and am now like @jschalfant having to consider dropping the 1Password extension altogether. I'm hoping you can resolve this soon.

steph_giles
1Password Employee
May 12, 2023

Hey @DanPDX,

I'm so sorry for the trouble this is causing you. I have added you as an affected user to the internal issue.

Thank you for your feedback.

ref: dev/core/core#8796

May 23, 2023

Same here. The shortcut conflict Google Sheets is annoying for me as well. I'd be happier to just have 1Password keyboard shortcuts turned off in Safari, if it turns out that's easier to implement.

steph_giles
1Password Employee
May 24, 2023

Hey there,

There is a limitation in Safari whereby we are unable to change the shortcuts.

I have added you all to our internal issue, I'm sorry for the inconvenience.

ref: dev/core/core#8796

nimvioAuthor
May 24, 2023

@steph_giles , interestingly, the old keyboard shortcut for what used to be “1Password X” still works, so that’s why I figured it could simply be adjusted for 1Password 8. I believe the shortcut key was Cmd + Shift + X.

steph_giles
1Password Employee
May 25, 2023

Hey @nimvio,

That's right the shortcut to open 1Password is Cmd + Shift + X. You can also use Command-Backslash to autofill.

June 7, 2023

Hey there, I've stumbled upon this as I have started using Google Docs for work and use the cmd + shift + x shortcut a lot. Very disappointed there's no way to change (or even just disable/remove!) this shortcut. I'd like to add my voice to this and say it's very frustrating.

In the meantime, can your engineering/product team look into possible workarounds? I'll even give you a user story to get started :p "As someone who uses Google Docs, I'd like to be able to use the cmd + shift + x shortcut to strikeout text without causing the 1password extension UI to open."

As a software engineer, I understand that it may be a platform limitation. I'd be interested if there is there any more information about what this technical limitation with Safari is?