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Forum Discussion
Solved
Linux desktop client crashes on startup
Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running.
I have the browser extension ...
Hello folks,
I'm sorry that 1Password for Linux is crashing when you first first boot your device. This is a known issue that our development team is investigating and hopes to fix in a future update to 1Password. While I don't have a timeline on when a fix will be released, the fix will be noted in our release notes as soon as it is available.
As noted in this thread, the issue should only affect the first launch after boot and subsequent launches of the 1Password app should work normally. If you're seeing different behaviour then please reach out to support@1Password.com so that we can dig deeper.
-Dave
I find it astonishing that this has not yet been fixed. Clearly it is not an issue of reproducibility because apparently it was reproduced internally four months ago. Is it difficult to fix? Is it low priority because Linux users are expected to be able to deal with unpolished software? Or because Linux users are (presumably) a small proportion of 1Password's (paying!) customer base, and therefore not worth the time?
Please excuse the tone; I bear no ill will towards anyone at 1Password, especially not Dave and the rest of the community team who have the unfortunate job of updating people on this when there are no updates to give. But it's extraordinary that a bug like this has survived several production releases of a commercial piece of software after having been reported a year ago.
Your message is the voice for what I am feeling. Thanks a lot for this!
