I wanted to share a workaround that might help make the process easier for you: when you're prompted for your one-time password by PayPal, clicking on the 1Password icon in your browser's toolbar and then click Autofill. 1Password will fill and submit your one-time password. I hope that helps!
I reported the same issue in September of last year (https://1password.community/discussion/148116/sign-in-with-or-passkey-with-otp-doesnt-work#latest). This is not just a PayPal issue; it occurs on every website where you use "Sign in with" or passkeys in combination with OTP.
It's incredibly frustrating, and I have considered switching to other PW apps but I haven't made the jump yet. Most of my logins use this combination, and I don't want to disable OTP just because 1Password doesn't handle it properly.
Thank you for that information. 1Password not filling the one-time password on PayPal.com after using your passkey in desktop browsers is a known issue and I've added your report to the internal work item for the issue.
I'm sorry that you're experiencing trouble filling the one-time password after signing in with a passkey on the PayPal website. Can you confirm if you're experiencing this on your computer or a mobile device? Additionally, can you confirm which version of 1Password is currently installed?
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Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running.
\n\n
I have the browser extension and desktop app integration enabled, and I use my system unlock method as the unlock option for the desktop app (local account password popup instead of biometrics).
\n\n
This crash happens regardless of triggering unlock via the extension, launching the desktop app directly, or triggering the app's global search shortcut (ctrl-alt-space for me).
\n\n
This happens on both Kubuntu 24.04.1 LTS and Pop!_OS 22.04 LTS.
\n\n
In both cases, the desktop app is installed via apt.
\n\n\n\n
Quick edit: I originally wrote this for desktop client version 8.10.48. I updated to version 8.10.50 and the issue does still exist.
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Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running.
\n\n
I have the browser extension and desktop app integration enabled, and I use my system unlock method as the unlock option for the desktop app (local account password popup instead of biometrics).
\n\n
This crash happens regardless of triggering unlock via the extension, launching the desktop app directly, or triggering the app's global search shortcut (ctrl-alt-space for me).
\n\n
This happens on both Kubuntu 24.04.1 LTS and Pop!_OS 22.04 LTS.
\n\n
In both cases, the desktop app is installed via apt.
\n\n\n\n
Quick edit: I originally wrote this for desktop client version 8.10.48. I updated to version 8.10.50 and the issue does still exist.
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Linux desktop client crashes on startup","moderationData":{"__ref":"ModerationData:moderation_data:110163"},"body":"
I'm sorry that 1Password is crashing on the first attempt on your Linux devices. Our developers are investigating the issue and a work item is open to get this fixed.
\n\n
If you send in a diagnostics report then the team and I can take a look and confirm that you're running into this known issue:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n\n
-Dave
\n\n
ref: dev/core/core#30639
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This also occurs on Manjaro, Arch, Gentoo, and Ubuntu 24.10. Very annoying!
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Hello folks,
\n
I'm sorry that 1Password for Linux is crashing when you first first boot your device. This is a known issue that our development team is investigating and hopes to fix in a future update to 1Password. While I don't have a timeline on when a fix will be released, the fix will be noted in our release notes as soon as it is available.
\n
As noted in this thread, the issue should only affect the first launch after boot and subsequent launches of the 1Password app should work normally. If you're seeing different behaviour then please reach out to support@1Password.com so that we can dig deeper.
\n
-Dave
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Moderator
1P_David1Password Team
