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Forum Discussion
BaronKrause
28 days agoNew Contributor
Linux Nightly Client No Longer Connects With Browser
The current Linux nightly client as of a week or so ago no longer connects with the browser extensions, I have tested on a handful of browsers (Firefox stable/beta/nightly and and chrome stable/dev, all system installed, not flatpak) with both the stable and dev extension and they are longer talking at all, browser extensions act as if no client is installed and want to login with the web.
Another machine running the same os (Pop OS) with the stable client continues to work as expected.
This started around a week or so ago, just wanted to make sure it was a known issue.
15 Replies
- mhalanoFrequent Contributor
I think I found the problem. The binary file `/opt/1Password/1Password-BrowserSupport` doesn't have execution permission (it has suid set, though). You should just run the command `sudo chmod +x /opt/1Password/1Password-BrowserSupport` and it should be working again.
- BinaryApeNew Contributor
I can confirm that this fixed my issue.
Running Fedora 43 with Firefox. 1Password is on the BETA channel.
As soon as I made that file executable it automatically unlocked in Firefox.sudo chmod +x /opt/1Password/1Password-BrowserSupport - BaronKrauseNew Contributor
Just tested that, and it seems like it will require more than that.
You’re right that the stable version has executable permission and the beta/nightly don’t, but adding that permission didn't seem to fix it.
- mhalanoFrequent Contributor
What is the error that you see when running 1Password in a terminal? Maybe nightly has something else. I use the beta version and it working fine.
- ragectlOccasional Contributor
Confirming I have also seen this same problem on Fedora when updating the Linux clients.
- mhalanoFrequent Contributor
I will follow this discussion. I had to rollback to the stable version since my Firefox extension couldn't connect to the Linux application when I'm using the beta version. It wasn't the nightly.
- 1P_Gem
Moderator
Hi mhalano, I'm sorry to hear you're running into a similar issue with the beta version.
If you'd prefer to stay on the stable version for now, that's completely fine. But if you'd like us to look into this further, we'd be very happy to. In that case, would you be willing to reinstall the beta, reproduce the issue, and send us a diagnostics report?
Send a diagnostics report (Linux)
Please attach the diagnostics to an email to: support@1password.com
And include the following in your email:
- A link to this thread: https://www.1password.community/discussions/1password/linux-nightly-client-no-longer-connects-with-browser/170164
- Your forum username: mhalano
You'll receive a reply with a Support ID number. Post that number here. Thanks!
- mhalanoFrequent Contributor
The support ID number is 607131.
- 1P_Gem
Moderator
Hi BaronKrause, thanks for reaching out to report this.
So that our team can investigate this further, could you create and share a 1Password diagnostics report from the desktop app on the affected device:
Send a diagnostics report (Linux)
Attach the diagnostics to an email message addressed to: support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/linux-nightly-client-no-longer-connects-with-browser/170164
- Your forum username: BaronKrause
You'll receive a reply with a Support ID number. Please post that number here so we can join the dots. Thanks!
- BaronKrauseNew Contributor
Done!
Support ID 604172
- 1P_Dave
Moderator
Thank you for posting the Support ID! One of my colleagues will reach out to you soon.
-Dave