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Login icons not showing after an import
Hi, I have an existing vault where my icons for all my login items show, everything is fine etc. However I've created a new vault and have imported from bitwarden a large amount of entries.
Even though I have 'Show app and website icons' selected, none of the icons for the imported sites show (just the default first and second letter. If I then go into one of these imports and remove the part of the website URL and add back, the icon then appears. So its as if its not triggering to look these up on import.
I've tried production and nightly build but both the same result. Anyway to force an icon lookup for a vault, or to fix the import issue? Keen to move some family members over to a subscription plan, but obviously the nice to look at bit will become the most important part!
Hello urbaniser​! 👋
Welcome to 1Password! I'm sorry that you're not seeing rich icons for your imported items, I suspect that you're running into an issue that our development team is currently looking into. If you edit one of the affected items and then save the edit, does the icon appear?
If the answer is yes then that confirms that you're running into the issue. For the moment, the only workaround is to edit the affected items and hopefully a fix will be released soon.
-Dave
Issue=SET-22
3 Replies
- 1P_Dave
Moderator
Hello urbaniser​! 👋
Welcome to 1Password! I'm sorry that you're not seeing rich icons for your imported items, I suspect that you're running into an issue that our development team is currently looking into. If you edit one of the affected items and then save the edit, does the icon appear?
If the answer is yes then that confirms that you're running into the issue. For the moment, the only workaround is to edit the affected items and hopefully a fix will be released soon.
-Dave
Issue=SET-22
Hi Dave, thanks for getting back.
Yes, thats exactly it. Though I notice I don't even have to modify, just selecting edit then save updates the icon.
Is this a new bug or around for a while, curious as to whether it'll be fixed soon or just in the backlog?
Thanks.
Trevor_1PHi urbaniser​,
I'm glad to hear that works for you! The issue is somewhat new, so we don't have any information to share as to when a fix may become available at this time.
