Forum Discussion

Former Member's avatar
Former Member
4 years ago

macOS QR code scanning missing

Now since version 8 the login got much more difficult.

So you can't scan the QR code anymore and you also cannot login though the browser which is pretty bad.
Now I need to type everything manually in.
Please add those two features back again!

1Password Version: 8.5.0
Extension Version: Not Provided
OS Version: macOS 12.1

betas

3 Replies

  • snozdop's avatar
    snozdop
    Super Contributor
    4 years ago

    So you can't scan the QR code anymore

    You can if you click the QR code scanner icon inside a one-time password field:

    and you also cannot login though the browser

    You can if you install the companion 1Password for Safari browser extension from the Mac AppStore.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @Goldgamer:

    I'm sorry you're running into issues here. Expanding the "Can't find your account details?" section will allow you to import your Emergency Kit from your computer, or scan the setup code using the camera on your device:

    Additionally, you can also choose to sign in using 1Password.com. Let me know how that goes!

    Jack