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Forum Discussion
macOS TouchID requests password every day
Since a few days i have to enter my account password every day instead of every 2 weeks.
After entering the password i can use touchid for the rest of the day as usual.
I think this happens sinc...
1P_Dave
Moderator
ModeratorHello sebastianreload! 👋
I'm sorry that you're unable to unlock 1Password using Touch ID. So that I can investigate and provide a solution, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/147249/macos-touchid-requests-password-every-day#latest
- Your forum username:
sebastianreloaded - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
