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Forum Discussion
Microsoft SSO login tab isn't closed automatically
I use my work Microsoft SSO with 1Password. I have to sign in with Microsoft every time I need to unlock my work 1Password account in the desktop app. I assume this is expected behaviour. However, wh...
1P_David
1Password Team
1Password TeamHi bedesv, thanks for reaching out!
I'm sorry that you're experiencing this behaviour. At the moment it sounds like there may be a connection issue between the 1Password extension and desktop app which could be resulting in this behaviour. In order to take a closer look at what's going on and best assist you moving forward, can you send over some diagnostics, so that we can take a closer look:
- How to send a 1Password diagnostics report - 1Password for Windows (desktop app)
- Save a console log for 1Password in your browser
Please attach the files to an email message addressed to support+forum@1password.com with a link to this thread. After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
I look forward to hearing from you!
-David
