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Forum Discussion
Former Member
4 years agoNo option to allow windows hello to unlock 1password
I have just upgraded to windows 11 , and now there is no option under security settings to "Allow Windows Hello to unlock 1Password". It was working fine in Windows 10 on both chrome and Edge. Wh...
ag_mike_d
1Password Team
4 years agoHello @Vicw,
Thanks for your message. To confirm, it sounds like Windows Hello is not prompting you at all when launching/signing into the 1Password 8 for Windows desktop app itself?
If this is the case, can you send a 1Password diagnostics report via email to support+windows@1Password.com so we can help to investigate? Please do not post these details in the forums.
If you could also include a link to your thread along with your forum handle, this will be helpful when we see your report in our inbox. Thanks!