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PerkStGar's avatar
PerkStGar
New Contributor
2 months ago
Solved

Not quite to a crawl

I updated to the current Mac version on 6/6. though over recent prior updates I've noticed a slowing of response time when moving from one saved PW to another (i.e. Amazon to Delta), but it is really slow now.

Are there others experiencing this as well?

  • Yep.  I got helpful instructions and that took care of it. 

    in short, (I suspect because of Mac OS updates), uninstalled the 1Pw app and all associated files then a new reinstall. 

3 Replies

  • PerkStGar's avatar
    PerkStGar
    New Contributor

    Yep.  I got helpful instructions and that took care of it. 

    in short, (I suspect because of Mac OS updates), uninstalled the 1Pw app and all associated files then a new reinstall. 

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator

      I'm glad that you were able to resolve the issue. 🙂

      -Dave

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager

    Hey there PerkStGar,

    Sorry 1Password isn't performing like it should!

    We've seen some cases where users on Macs with Apple Silicon were inadvertently running the Intel version, causing a big performance hit. Are you on a computer with Apple Silicon, by chance? 

    This post has more information about that issue. A workaround that has been effective for some folks is simply reinstalling 1Password, if you want to give that a try, though we're also working on a fix to be incorporated into a future update.