Forum Discussion
No Vault Items On "About:Blank" Page
Hi,
This issue just started happening, so it definitely is a recent update (my last known working version was v8.10.78.??).
In Chrome and Edge, my default URL for new tabs is "about:blank". When on an "about:blank" page, I can log in to 1Password no issues, but then "All Items," "Suggestions," "Favorites," etc., are all empty, displaying the message, "No items in this vault," "No suggestions found," "You currently have no favorites," etc.
As soon as I navigate to a non-"about:blank" site, when I click on the 1Password extension icon, it works as normal.
Again, this just started happening in the version I am noticing now, which is v8.10.80.23.
My last system backup was on June 6th and when I did a restore of Chrome and Edge, the 1Password extension was 8.10.78.??.
Again, up to and including that version, the "about:blank" page was not an issue. I don't know if the versions in between the .78. and .80. worked or also had the issue because I only noticed the issue with v8.10.80.23.
I use the extension "New Tab Redirect" to go to "about:blank".
Thank you!
Thanks for confirming that the issue is now resolved! The latest version of 1Password in the browser does indeed contain a fix for the issue. If anyone else sees the same issue, update to the latest version:
I'm sorry that you ran into an issue with unlocking 1Password after updating, it sounds like something went wrong with the communication between 1Password in the browser and the desktop app. If you see the same issue again then let me know.
-Dave
5 Replies
- GreyM1P
1Password Team
Philippe23 – That's good news! Keep an eye on things and let us know if you run into any trouble.
- Philippe23Occasional Contributor
Seems fixed in latest beta:
1Password for Android 8.10.48 (81048017)
🎉
- 1P_Dave
Moderator
Hello Philippe23! 👋
I'm sorry that signing in with a passkey isn't working with the beta version of 1Password on your Android device. If you're willing, can you try the latest version of the beta (8.10.48-17) to see if you encounter the issue there?
If you do then I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/148485/passkeys-have-ceased-working-in-firefox/
- Your forum username:
Philippe23
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave