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Forum Discussion
Open and fill not working
Have 1Password v. 8.10.33, Safari v. 2.24.2. Open and fill does not work for using either the Safari icon at the top, or from the main screen in the application. I have uninstalled the Safari app and reinstalled, and booted. OS is Sonoma 14.1.1. Any thoughts? Thanks.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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15 Replies
On some sites, it does come up. And it works if I click it. But if the 1PW main page says, open and fill, why should I have to click the small icon when the page opens up. A bit redundant. Besides, this used to work without doing this.
No, since the update, this does not come up.
- 1P_Dave
Moderator
Thank you for the reply. Do you see the 1Password icon when you click on either the username or password field? If you do then what happens when you click on that icon:
Do you see your login suggested and does 1Password fill your login when you click on that suggestion?
-Dave
I did the update. When I click on open and fill, it opens Safari to the appropriate sign in webpage, but nothing fills in. When I try to click in the name/password areas, nothing happens. Previously, if I clicked several times, it sometimes filled in the name/PW. Not anymore. Suggestions? Thanks. Love the product, but not a bit frustrating.
- 1P_Dave
Hello minciardi! 👋
I'm sorry that open and fill isn't working in Safari on your Mac. An update was just released for the 1Password app for the Mac, could you update to see if that improves things:
If you still see the issue after updating then can you tell me what happens when you click on the website address in the 1Password for Mac app? Does Safari open but your login isn't filled? Or does nothing happen at all?
-Dave
