Forum Discussion

m_w's avatar
m_w
Frequent Contributor
2 years ago

OTP doesn't show validity timer in Safari plugin

I noticed that the Safari plugin doesn't show the validity timer when accessing the plugin for the first time since booting. Once I accessed an OTP, it will show the timer like here: 1...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Thanks so much for checking that m_w. When I tested this, I restarted my computer and opened Safari, after unlocking 1Password, the OTP timer on all of my Logins immediately appeared.

Maybe the steps you took were a little different but I'd like to take a closer look at the issue you're experiencing, so I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.

With your email please include:

  • A link to this thread: https://1password.community/discussion/144420
  • Your forum username: m_w

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further, m_w.

-Evon