Passkey no longer working on Boursobank
Hello,
I uses passkey since 2023 on Boursobank without any issues.
Since a few days, I have a error that is displayed immediately (no loading or timeout) telling me that it timed out, the website switch directly to a normal login.
So I guessed there was an issue on the key itself.
I tried to revoke and create a new one, but same issue. When trying to create a new passkey, 1Password display the error "The request to create a passkey timed out". The error is also immediate (no loading or anything).
On the website, it displays "Enrolment has expired or been cancelled".
I've tried using other passkeys I have, without any issue. It seems to only impact Boursobank.
Using Firefox 138.0 + Extension on Windows 11 24H2
Hello folks,
Our developers believe that they've identified an issue where a low timeout value set by Boursobank is causing 1Password's passkey flow to fail. A fix has been coded and we're currently testing that fix in the nightly version of 1Password for Chrome. We've received confirmation from a few customers that the fix resolves the issue, if you'd like to help us test the fix then you can find the nightly version of 1Password for Chrome here (the fix will be available for all browsers in the beta and stable version):
Note: The nightly version isn't tested by our QA team and might include more bugs than usual. If you do test the nightly then you can revert back to the stable version after the test is complete. When testing the nightly version, make sure to disable the stable version so that you're not running two versions of 1Password at once.As soon as testing is complete in the nightly version, the fix will graduate to the beta version and then to the stable version following our usual release process. We hope to release the fix as soon as possible. Thank you all for you continued patience.
-Dave
