After I fully quit 1Password (using the menu bar icon) en then restarting it again, pressing the Option key to reveal hidden passwords no longer works. If I toggle the option off and on again in the settings, it works again (until the next restart). 1Password Version: 8.10.9/81009012 BETA Extension Version: Not Provided OS Version: macOS 13.4.1 Browser: Not Provided

Hello khaaan! 👋 I'm sorry that you're unable to reveal passwords using the option key. Our developers are aware of the issue and are investigating. The issue usually occurs when you completely close and then reopen the 1Password for Mac app and the following steps will fix things temporarily until the next time that you close and open the app: Open and unlock 1Password for Mac. Click on 1Password next to the  in the menu bar. Click on Settings. Click on Security. Turn off "Hold Option to toggle revealed fields". Turn on "Hold Option to toggle revealed fields". We hope to resolve the issue permanently with a future update to 1Password. -Dave ref: dev/core/core#22935

Baz and JuliusH A fix is being tested in the beta version of 1Password for Mac: We’ve fixed an issue that could prevent the “Hold key to toggle revealed fields” option from working properly after 1Password was closed and reopened. Once testing is complete the fix will be included in a future update to the stable version as well. Thank you for your patience. -Dave

Hello krbr! 👋 Thank you for reporting the issue! I can reproduce the issue as well when using the latest nightly and I've filed an internal work item so that our developers can investigate this further. -Dave ref: dev/core/core#22935

Even with the pref set on and checked, the Option key to reveal pw has stopped working for me at least twice recently. Toggling off and on again seems to fix it, at least in the short term. Will the 1P team please look into this and debug the issue? 1Password Version: 1Password for Mac 8.10.9 (81009046) Extension Version: Not Provided OS Version: 13.5 Browser: Not Provided

vishalsheth Toggling "Hold Option to toggle revealed fields" off and back on may well help shake this loose, as mentioned above, so if you haven't tried that already, give it a go. You can also try pressing ⌘R (Command–R) to show or hide concealed fields. This doesn't have a setting, so should always work. If you can try both of those to see if they help when you notice that holding ⌥ Option doesn't work, that would be helpful in our research for this.

Pressing Option key to reveal hidden passwords stops working after restarting 1Password

47 Replies

1P_Dave
Moderator
3 years ago
khaaan

Thanks for confirming that everything is working for you again. 🙂

-Dave
khaaan
Occasional Contributor
3 years ago
Much better now! Thank you for the clear communication and quick turnaround!
1P_Dave
Moderator
3 years ago
I'm happy to help. 🙂

-Dave
Baz
Dedicated Contributor
3 years ago
Option key is working! And thanks Dave for that info about control-option in the browser extension; that works perfectly.
1P_Tommy
Moderator
3 years ago
I'm glad to hear things are back as they should be. :)
vishalsheth
Super Contributor
3 years ago
1P_Dave

I tried your suggestion but it didn't work.

I just updated to 8.10.16 and the option key is working. Finally some good news.
wizard86pz
Frequent Contributor
3 years ago
It seems to work, great, thanks.
1P_Dave
Moderator
3 years ago
Hello everyone,

1Password for Mac version 8.10.16 now includes a fix for the issue that could prevent the “Hold Option to toggle revealed fields” option from working properly after 1Password was closed and reopened.

You can find instructions on how to update here: How to keep 1Password up to date

Thank you all for your patience. 🙂

-Dave
1P_Dave
Moderator
3 years ago
Baz

I also see that I cannot get the reveal to work at all in the browser extension.

You can reveal concealed fields in the browser extension by pressing Control-Option on your keyboard. If that isn't working then please create a new thread in our extension category so that we can investigate further.

-Dave
Baz
Dedicated Contributor
3 years ago
Just to report that the 9/13 release did not fix it for me. I also see that I cannot get the reveal to work at all in the browser extension. Did that use to work?